Harris CapRock Completes Fleet Installation for Royal Caribbean International

In only nine months, Harris CapRock installed 89 of its SpaceTrack™ high-bandwidth antennas and removed more than 50 legacy antenna systems on 33 Royal Caribbean vessels. These new high-bandwidth services will improve crew morale, guest experiences and company operational efficiencies for the world's largest and most innovative cruise ships.

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Harris CapRock was awarded the contract in April 2012, to provide communications services onboard Royal Caribbean’s fleet for its Royal Caribbean International®, Celebrity Cruises® and Azamara Club Cruises® brands. While the fleet installation is now complete, the contract also includes 24/7 proactive monitoring and support from Harris CapRock’s global Customer Support Centers.

The SpaceTrack stabilized antenna systems deliver more than five times the amount of bandwidth previously available. The solution combines Ku-band, C-band and shore wireless connectivity to maximize service availability and avoid downtime.

Harris CapRock performed these installations at ports in the United States, Europe and Asia Pacific. The customized Harris CapRock solution utilized more than 59,000 individual components as part of the project. Antennas and racks were built and tested in both Aberdeen and Harris’ manufacturing facility in Malabar, Florida to meet the aggressive schedule.

This project required the commitment and talents of people across all parts of the business and illustrates Harris CapRock’s commitment to providing customers with new and differentiated communications solutions.

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