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Managed Communications Services for River and Ocean Cruises

Harris CapRock specializes in the complete integration and management of communications, entertainment, navigation and other IT systems. The company has provided managed communications services to the cruise industry since 1999 and currently delivers unprecedented service performance to more than 150 cruise ships operating around the world. From making a phone call home or accessing social media sites to transmitting a remote maintenance report to headquarters or holding a video conference with the team onshore, Harris CapRock’s engineered networks provide service that exceeds expectations. If you’re interested in more information on Harris CapRock’s communications services for your ship, please e-mail us at HCinfo@harris.com with “Cruise Inquiry” in the subject line.

Harris CapRock One
Serving as the industry’s most intelligent communications solution available, Harris CapRock One is a unique platform that utilizes a proprietary multi-band antenna and embedded network intelligence to connect to the best-fit satellite, wireless or terrestrial link. For more on Harris CapRock One, click here. Additional information on all of Harris CapRock’s products and services can be found on our brochures page on Harris CapRock.com.

All you need to know about Cruise Communications Services

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    When you watch the video of the hovering helicopter towing an 1,800-pound radome through gray skies, you could easily assume this is a standard occurrence given how smoothly the operation unfolds. Instead, as you observe the antenna being cautiously lowered into position aboard a cruise ship, you’re actually watching history. “This is the first time […]
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    We’ve talked before about the growing need for connectivity on cruise ships. Many cruise lines have been quick to respond to customer needs with new packages and options to make passengers feel the comforts of home while on the high seas. Indeed, it seems like we all need to be continually connected whether at the […]
  • March 17, 2015 – Carnival Cruise Line Passengers Sign Up For Social Media Packages, Sign On To Enhanced Internet
    At Harris CapRock Communications, we’ve been working to provide communications services onboard more than 100 ships in Carnival Cruise Lines’ fleet since October 2013. Early on we spearheaded the installation and use of a fully managed, end-to-end Very Small Aperture Terminal (VSAT) solution utilizing the latest generation of iDirect technology, including the fastest TDMA remote […]
  • January 28, 2015 – Connecting Cruise Ships: The Past and Present of Maritime Communications
    Prior to the 1800s, ocean-going vessels were focused on the hauling of cargo or used as warships rather than for passengers leisurely traveling from country to country. The first shipping company to offer regularly scheduled service from the U.S. to England, and to be concerned with the comfort of their passengers, was the Black Ball […]
  • November 18, 2014 – It’s a Communications Carnival at Sea with Cruise Fleet Connectivity
    Known as a pioneer in the cruise industry for introducing and perfecting the concept of the shorter, more affordable cruise, Carnival Corporation operates 10 different cruise ship brands in waters all around the world. Its Carnival Cruise Line brand, based out of Doral, Florida, not only encompasses the largest fleet in the cruise corporation’s portfolio […]