Harris CapRock Supports The Qatar Satellite Company with Advanced VSAT Hub

In 2010, Qatar—a small country off the Arabian Peninsula—had the fastest growing economy in the world. That same year, Es’hailSat, The Qatar Satellite Company, was established to manage and develop Qatar’s presence in space. The company owns and operates satellites to serve broadcasters, businesses and governments across the region with television, voice, internet, corporate and government services.

EsHailSat LogoEs’hailSat launched its first satellite, Es’hail-1, in 2013, as the first Qatari satellite in space. Its second satellite, Es’hail-2, is scheduled to be launched in Q1 2017 by SpaceX from Cape Canaveral, Florida.

Es’hailSat employs state-of-the-art technology on its satellites to provide advanced services to strategic stakeholders and customers who value broadcasting and communications independence and quality. To support its infrastructure expansion needs and business growth, Es’hailSat approached Harris CapRock for an Advanced VSAT hub to service customers using its secure Ka-band frequency.

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Harris CapRock Employee Spotlight: Pål Johansen, Harris CapRock Network Engineer, Stavanger, Norway

Faced with an unexpected stretch of downtime, Pål Johansen started exploring. He’d already traveled the world for his job as a satellite engineer, and in his free time enjoyed touring Norway on his motorcycle. But when that same motorcycle landed him in the hospital for an extended period, Pål turned his focus closer to home, dedicating himself to learning all he could about networks.

Years of self-directed study eventually led Pål to a job with Harris CapRock. He began in 1999, and today works as a network engineer in our Stavanger office, providing network support and design.

Pal Johansen

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Harris CapRock Receives Satellite Communications Contract Extension from Seadrill

Harris CapRock provides service coverage to nearly any point on the globe with no location being too remote to deliver service and support. Five 24/7 Customer Support Centers and teleports on six continents allow for large-scale global coverage – just the type of coverage leading offshore drilling contractor Seadrill was looking for.

Harris CapRock Receives Satellite Communications Contract Extension from Seadrill

Harris CapRock Receives Satellite Communications Contract Extension from Seadrill

Five Harris CapRock teleports will provide Seadrill’s vessels with reliable communications as they move around oil and gas exploration and production regions in the Asia-Pacific, Brazil, Canada, the Gulf of Mexico, the North Sea, United Arab Emirates and Africa’s West Coast. In addition to supporting corporate, crew morale and crew safety applications with managed infrastructure, Wi-Fi and teleport services, Harris CapRock’s solution will dynamically reassign satellite capacity according to need and availability for applications. These needs range from data logging or drilling at the critical part of a well, to streaming a training video or treating a medical emergency via telemedicine.

Headquartered in London, Seadrill operates from six regional offices around the world including Oslo, Dubai, Houston, Singapore, Rio de Janeiro and Ciudad del Carmen. The company operates a versatile fleet of 68 rigs in shallow to ultra-deepwater areas in both benign and harsh environments with safety and quality at the top of their minds.

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Technip Selects Harris CapRock to Provide Full, Turnkey Managed Communications Services to Offshore Assets in Brazil

What happens when a world leader in communications services with the global infrastructure and reach to deliver comprehensive, reliable, quality service to facilities worldwide, partners with a global leader in project management, engineering and construction for the energy industry? The possibilities are endless.

Technip Selects Harris CapRock to Provide Full, Turnkey Managed Communications Services to Offshore Assets in Brazil

Technip Selects Harris CapRock to Provide Full, Turnkey Managed Communications Services to Offshore Assets in Brazil

Harris CapRock Communications was recently selected by Technip to provide turnkey, fully managed communications services to six offshore assets operating in Brazil’s Campos, Espìrito Santo and Santos basins. The long-term contract covers remote communications supported by Very Small Aperture Terminal (VSAT) technology over C-band satellite with up to 7 Megabits per second of bandwidth delivered to support network traffic through Harris CapRock’s teleport in Macaé.

In addition to corporate applications, Harris CapRock will provide backhaul backup, voice over IP (VoIP) backup, wireless area network (WAN) optimization and a certified field technician dedicated to managing Technip’s application testing, license facilitation, network performance, systems operation and maintenance as well as teleport and IT operations. The oil and gas assets to receive reliable communications include two drilling vessels stationed in the Campos Basin and four supply vessels carrying ROVs that will continually move between the offshore regions throughout the service period.

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Cruise Antenna Installs: A Case Study in Teamwork

When you watch the video of the hovering helicopter towing an 1,800-pound radome through gray skies, you could easily assume this is a standard occurrence given how smoothly the operation unfolds. Instead, as you observe the antenna being cautiously lowered into position aboard a cruise ship, you’re actually watching history.

“This is the first time anyone has ever delivered and set antennas using a helicopter,” explains Projects Team Manager Alex Belardinelli. “I have to give kudos to Project Manager Matt Wayne, who led the four helicopter installs we did in Alaska for the cruise line. But really, I credit the entire team; everyone played an important role.”

In speaking with Alex, you quickly identify this focus on teamwork as his perpetual refrain. “What I always champion is that teamwork is the driver. Everything I communicate is teamwork.” A Harris CapRock Communications employee in the maritime group since 2013, Alex asserts:

“All my status meetings are teamwork-oriented. I want everyone to function as a team and share lessons learned amongst the team.”

Antenna Installation on Carnival Cruise Ship At Harris CapRock, Alex’s team is responsible for all cruise ship antenna builds, installs and commissioning—the process of connecting the antenna to the Harris CapRock network. Given his outlook, it’s no wonder that Alex advocated to populate the group he leads with employees from across disciplines. Today, the Projects Team is comprised of 16 employees with expertise spanning mechanical engineering, sales, build and test, configuration management, materials management, logistics and project management.

“When I was hired two years ago,” Alex recalls, “the intention was that I’d be the one project manager exclusively responsible for installs. Originally, we were going to do them all in a dry dock [while a ship is out of service]. But Carnival has 100 ships and it’s only every two to three months that one of them is in a dry dock. When we signed our contract with Carnival two years ago, the customer decided that they wanted both portside and dry dock installs, and that they wanted all of them done in less than two years.”

To meet this challenging timeline, the Projects Team was expanded and together this group has since completed over 100 antenna installations for Carnival, Royal Caribbean, Thomson and Bahamas Paradise cruise lines. “Between June 2014 and June 2015, we installed 66 antennas in 52 weeks,” Alex says. “It takes about a week to completely install one, and that’s better than one antenna a week. It’s hard to fully understand what we’ve accomplished. It’s an unbelievable feat.”

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